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顧問式銷售工作坊

Consultative Selling Workshop

在充滿競爭的市場中,單靠傳統的推銷方式已經無法滿足客戶的需求。我們需要由單純的銷售人員,進化為客戶值得信賴的顧問,真誠地了解客戶的需求。《顧問式銷售工作坊》利用心理學幫助你更深入地理解客戶,建立真誠的客戶關係,並提供有用的解決方案,令客戶感到稱心如意。

培訓目標
  • 培養銷售人員的顧問心態,透過為客戶著想達成銷售
  • 學習心理學為本的影響力技巧,有效地提高成交率
  • 通過實際商品或服務練習,制定以客為本的銷售套路


活動內容

銷售與顧問:與客戶找到共同點

抱有顧問心態不但有助同事建立長遠的客戶關係,更有助應對銷售過程的緊張感。參加者將學習如何在銷售過程中與客戶建立共鳴感,運用顧問式銷售的思維,尋找客戶的需求和痛點,從而為客戶提供解決方案,達到雙贏的局面。

影響力:聲線、鏡射與發問

透過實際練習,參加者會學習如何運用聲線、心理學小技巧如鏡射和有效的發問來提高自己在銷售過程中的影響力,並建立更好的客戶關係,提高銷售成果。

打造專屬銷售語言

參加者將根據自己所負責的商品或服務,分析客戶需求,並結合心理學制定專屬的銷售套路,與同事進行實際練習,務求提升自己的銷售能力。

各界評價

榮獲以下傳媒報導

培訓服務客戶包括

Trustable L&D partner, knowing how to foster growth & resilience in corporate culture.


Our DSG Learning Society finds Peter Chan’s sharing on growth mindset an inspirational one. What makes him stand out as a trainer is that the examples he shares are very relatable to both personal & professional life. He has a good sense of humour too. All these add up making him a trustable L&D partner, knowing how to foster growth & resilience in corporate culture

Joanna Wong

Head of Human Resources &

Real Estate

DSG Energy Limited

"Numerous reflection point which promoted attendees to think deeper."


Our team had the opportunity to attend a workshop on skills for handling clients. Peter has demonstrated himself as a dedicated trainer and consultant with great understand of client needs and had in-depth preparation. His workshop was highly interactive and inspiring, with numerous reflection point which promoted attendees to think deeper. Our team thoroughly enjoyed Peter's workshop.

Christopher Yip

Head, MBA Career & Alumni Development
HKUST Business School (MBA)

"The training session is simply captivating... offer applicable advises based on a psychological approach."


Very skilled at understanding what are client’s training needs and the training session is simply captivating. What’s more, he always keep in mind what behaviours and mindsets need to be changed for the audience and offer applicable advises based on a psychological approach.

Kenneth Lee

Supervisor (Innovation and Creativity)

The Hong Kong Federation of Youth Groups (HKFYG)

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