Consultative Selling Workshop

In a market that is more competitive than ever, the traditional way of selling is both outdated and insufficient; we have to separate ourselves from simple salespeople, and position ourselves as a consultant that truly cares and understands our clients' needs. Consultative selling workshop helps you understand your clients and build a long-lasting and sincere client relationship, while providing solutions that truly fit their needs.

Training Objectives
  • Cultivate a consultant mindset and prioritise clients’ interest in selling
  • Increase conversion rates with psychology-based influencing tactics
  • Develop client-centric sales strategies

Workshop Content

Connecting With Your Clients

Participants will learn to establish rapport with clients and identify their needs with a consultant mindset, thus building sustainable work relationships and creating mutually beneficial solutions.

The Acoustic Mirror

By practicing techniques like voicing, mirroring, and asking calibrated questions, participants will learn to enhance their influence in selling, helping them to build better work relationships and improve sales.

Creating the Exclusive Language

Participants will analyse their clients’ needs with psychology concepts and develop a customised sales approach based on the products or services they are responsible for. With more practice, participants can aim for higher selling goals.

Our Engagements

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Our clients

Trustable L&D partner, knowing how to foster growth & resilience in corporate culture.

Our DSG Learning Society finds Peter Chan’s sharing on growth mindset an inspirational one. What makes him stand out as a trainer is that the examples he shares are very relatable to both personal & professional life. He has a good sense of humour too. All these add up making him a trustable L&D partner, knowing how to foster growth & resilience in corporate culture

Joanna Wong

Head of Human Resources &

Real Estate

DSG Energy Limited

"Numerous reflection point which promoted attendees to think deeper."

Our team had the opportunity to attend a workshop on skills for handling clients. Peter has demonstrated himself as a dedicated trainer and consultant with great understand of client needs and had in-depth preparation. His workshop was highly interactive and inspiring, with numerous reflection point which promoted attendees to think deeper. Our team thoroughly enjoyed Peter's workshop.

Christopher Yip

Head, MBA Career & Alumni Development
HKUST Business School (MBA)

"The training session is simply captivating... offer applicable advises based on a psychological approach."

Very skilled at understanding what are client’s training needs and the training session is simply captivating. What’s more, he always keep in mind what behaviours and mindsets need to be changed for the audience and offer applicable advises based on a psychological approach.

Kenneth Lee

Supervisor (Innovation and Creativity)

The Hong Kong Federation of Youth Groups (HKFYG)

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