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商業策略談判技巧

Negotiation & Persuasion

商業談判是企業成功的重要因素之一,而有效的溝通便是談判成功的關鍵。這個培訓能幫助參加者掌握不同層面的溝通和談判技巧,包括如何建立有建設性的討論空間和處理意見分歧,令自己在顧及立場時亦能與他人妥善溝通,達致雙贏。

培訓目標
  • 學習聆聽和提問技巧,取得對方信任,為溝通和談判打好基礎
  • 認識有建設性溝通空間的元素,為雙方建立良好的溝通平台
  • 學習在談判中設立個人界限,並處理意見分歧,達致雙贏


活動內容

先問後講

通過有趣的互動和角色扮演,參加者將學習和練習不同聆聽和提問技巧,確保自己在發表個人意見之前能確實理解對方想法和對話重點,避免不必要的溝通障礙和誤會。

創造建設性的討論空間

參加者會先認識有建設性對話空間的元素,並學習如何在困難的溝通情景建立心理安全感,令溝通得以進展。我們會為參加者安排基於實際工作的情景討論,令他們能邊學邊做,在日常工作中應用談判技巧。

達致雙贏

在最後環節,參加者將學習準備談判的步驟,如何設定個人界限和面對反對意見。他們會有角色扮演的時間嘗試不同的談判技巧,如非暴力溝通(Non-Violent Communication)和期望管理(Expectation Management)等,令參加者能實踐技巧並學習如何在談判中取得更好的結果。

各界評價

榮獲以下傳媒報導

培訓服務客戶包括

Trustable L&D partner, knowing how to foster growth & resilience in corporate culture.


Our DSG Learning Society finds Peter Chan’s sharing on growth mindset an inspirational one. What makes him stand out as a trainer is that the examples he shares are very relatable to both personal & professional life. He has a good sense of humour too. All these add up making him a trustable L&D partner, knowing how to foster growth & resilience in corporate culture

Joanna Wong

Head of Human Resources &

Real Estate

DSG Energy Limited

"Numerous reflection point which promoted attendees to think deeper."


Our team had the opportunity to attend a workshop on skills for handling clients. Peter has demonstrated himself as a dedicated trainer and consultant with great understand of client needs and had in-depth preparation. His workshop was highly interactive and inspiring, with numerous reflection point which promoted attendees to think deeper. Our team thoroughly enjoyed Peter's workshop.

Christopher Yip

Head, MBA Career & Alumni Development
HKUST Business School (MBA)

"The training session is simply captivating... offer applicable advises based on a psychological approach."


Very skilled at understanding what are client’s training needs and the training session is simply captivating. What’s more, he always keep in mind what behaviours and mindsets need to be changed for the audience and offer applicable advises based on a psychological approach.

Kenneth Lee

Supervisor (Innovation and Creativity)

The Hong Kong Federation of Youth Groups (HKFYG)

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  •  1-2 小時
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