Negotiation & Persuasion

Effective communication is the key to a company's success. Participants will master communication and negotiation skills to establish a constructive discussion space and handle diverse opinions. Participants will also practise respectful and meaningful conversation while considering others’ perspectives to achieve win-win situations.

Training Objectives
  • Lay the foundation for effective communication and negotiation by learning active listening and questioning techniques
  • Learn the elements of establishing a constructive communication platform
  • Set personal boundaries and handle diverse opinions in negotiations to achieve mutually beneficial outcomes


Seek First to Understand

Through various role-play, participants will learn and practise multiple listening and questioning techniques. It ensures a proper understanding of others’ perspectives before expressing their own opinions to avoid communication barriers and misunderstandings.

Shaping the Discourse on Space

Participants will learn to build a constructive dialogue space and establish psychological safety in challenging communication situations. Participants will also engage in actual-work-based scenario discussions to apply negotiation skills in workplaces.

Go Far, Go Together

Participants will learn the steps for preparing negotiations, including strategies for setting personal boundaries and handling opposing viewpoints. With different role-playing scenarios, participants can practise techniques like Non-Violent Communication and Expectation Management to achieve a desirable negotiation outcome.


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Our Clients

Trustable L&D partner, knowing how to foster growth & resilience in corporate culture.

Our DSG Learning Society finds Peter Chan’s sharing on growth mindset an inspirational one. What makes him stand out as a trainer is that the examples he shares are very relatable to both personal & professional life. He has a good sense of humour too. All these add up making him a trustable L&D partner, knowing how to foster growth & resilience in corporate culture

Joanna Wong

Head of Human Resources &

Real Estate

DSG Energy Limited

"Numerous reflection point which promoted attendees to think deeper."

Our team had the opportunity to attend a workshop on skills for handling clients. Peter has demonstrated himself as a dedicated trainer and consultant with great understand of client needs and had in-depth preparation. His workshop was highly interactive and inspiring, with numerous reflection point which promoted attendees to think deeper. Our team thoroughly enjoyed Peter's workshop.

Christopher Yip

Head, MBA Career & Alumni Development
HKUST Business School (MBA)

"The training session is simply captivating... offer applicable advises based on a psychological approach."

Very skilled at understanding what are client’s training needs and the training session is simply captivating. What’s more, he always keep in mind what behaviours and mindsets need to be changed for the audience and offer applicable advises based on a psychological approach.

Kenneth Lee

Supervisor (Innovation and Creativity)

The Hong Kong Federation of Youth Groups (HKFYG)

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