設計思維（Design Thinking）：解鎖創意解難的能力
設計思維（Design Thinking）：解鎖創意解難的能力
設計思維是一種以人為本 (Human-centered) 的創新方法 (Innovation)。本工作坊將引導參與者體驗同理心 (Empathy) 和以使用者 (Persona) 為中心的思考方式，透過互動式的學習元素，如角色扮演、遊戲及其他練習，使學習更加實用和深刻。參與者將學習到設計思維的理念和流程，並增強他們的問題解決與創造性思考能力。
培訓目標
- 深入理解設計思維背後的原理，以設計思維應對各種企業挑戰
- 增強同理心與用戶中心思考，以推出真正從用家角度出發的產品和服務
- 透過以創新思維作為思考問題的根基，提升創新與問題解決能力
- 透過在解決問題中的交流和意見分享，促進團隊協作與溝通
設計思維(Deisgn Thinking)並不只是「痴memo紙」這麼簡單；它是一個以同人為本的創新方法。
活動內容
設計你的夢想橋樑
此活動作為工作坊的開場，確保每位參與者能發揮其內在的設計思維能力。參與者將按自己的方式設計一座橋樑，之後他們將意識到我們解決問題的方式各不相同。
發現設計思維的框架
定義設計思維為一種問題解決工具，包含三個階段：靈感（Inspiration）、構思（Ideation）和實施（Implementation）。此階段的理解對於有效運用設計思維至關重要。透過此活動，參與者將能夠深刻理解如何將設計思維應用於實際問題解決中，從而提升他們的創新能力和實踐技巧。
同理心訪談
參與者通過深入問答來理解受訪者的需求和情感，從受訪者角度看待問題。此活動不僅用於收集數據，還重在培養從他人視角理解問題的能力。活動中，參與者將使用開放式問題進行訪談，深挖見解，並使用同理心地圖 (Empathy Map)、用戶角色畫像 (User Persona) 和用戶旅程時間線 (User Journey Timeline) 等工具來視覺化資訊，幫助理解和整理訪談資料，轉化為設計思維的具體輸出。
Our Engagements
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Our clients
Trustable L&D partner, knowing how to foster growth & resilience in corporate culture.
Our DSG Learning Society finds Peter Chan’s sharing on growth mindset an inspirational one. What makes him stand out as a trainer is that the examples he shares are very relatable to both personal & professional life. He has a good sense of humour too. All these add up making him a trustable L&D partner, knowing how to foster growth & resilience in corporate culture
Joanna Wong
Head of Human Resources &
Real Estate
“Numerous reflection point which promoted attendees to think deeper.”
Our team had the opportunity to attend a workshop on skills for handling clients. Peter has demonstrated himself as a dedicated trainer and consultant with great understand of client needs and had in-depth preparation. His workshop was highly interactive and inspiring, with numerous reflection point which promoted attendees to think deeper. Our team thoroughly enjoyed Peter’s workshop.
Christopher Yip
Head, MBA Career & Alumni DevelopmentHKUST Business School (MBA)
“The training session is simply captivating… offer applicable advises based on a psychological approach.”
Very skilled at understanding what are client’s training needs and the training session is simply captivating. What’s more, he always keep in mind what behaviours and mindsets need to be changed for the audience and offer applicable advises based on a psychological approach.
Kenneth Lee
Supervisor (Innovation and Creativity)
The Hong Kong Federation of Youth Groups (HKFYG)
“I can feel the energy and engagement throughout the process, and the approach of learning through activity matches with the young and energetic style of our team.”
It was very different from a typical training – more like an open dialogue in a psychologically safe environment where all can share, and a chance for us to look inwards and raise our self-awareness on our ways of communication. The workplace communication workshop received very good feedback from the team – I can feel the energy and engagement throughout the process, and the approach of learning through activity matches with the young and energetic style of our team.
Crystal To
HR Business Partner HP
Boehringer Ingelheim (Hong Kong) Ltd.
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