Management Psychology: Building Leadership Excellence

This training program provides comprehensive knowledge of management psychology to help participants develop excellent leadership skills. Participants will learn the concept of psychological safety and how to foster it within their teams. Then, they will learn and apply the situational leadership model and different leadership feedback techniques, enabling them to flexibly use different leadership styles and communication methods to manage their teammates.

Training Objectives
  • Build a team with Psychological Safety where people are free to express their ideas and concerns without being judged by team members
  • Learn the Situational Leadership Model to adopt various leadership styles flexibly
  • Apply feedback techniques in managing team performance≥and addressing communication challenges


Workshop Content

Creating Psychological Safety

Participants can use creative games to develop their strategic thinking skills and apply them to improve team working efficiency. Besides, participants will learn to create a psychologically safe environment in their teams and encourage members to be innovative in their ideas.

Situational Leadership: How to Lead & Manage?

By having self-reflection and group discussion, participants will learn about the Situational Leadership Model and adopt different leadership styles to manage their teams flexibly. Thus, it helps the managers to develop the team at total capacity.

Feedback That Works: SBI

By using the SBI (Situation-Behavior-Impact) feedback model, participants can understand how to give feedback to their subordinates effectively. They will learn to describe behaviour and impact accurately, offer feedback precisely, and encourage them to keep improving.

Our Engagements

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Our clients

Trustable L&D partner, knowing how to foster growth & resilience in corporate culture.


Our DSG Learning Society finds Peter Chan’s sharing on growth mindset an inspirational one. What makes him stand out as a trainer is that the examples he shares are very relatable to both personal & professional life. He has a good sense of humour too. All these add up making him a trustable L&D partner, knowing how to foster growth & resilience in corporate culture

Joanna Wong

Head of Human Resources &

Real Estate

DSG Energy Limited

"Numerous reflection point which promoted attendees to think deeper."


Our team had the opportunity to attend a workshop on skills for handling clients. Peter has demonstrated himself as a dedicated trainer and consultant with great understand of client needs and had in-depth preparation. His workshop was highly interactive and inspiring, with numerous reflection point which promoted attendees to think deeper. Our team thoroughly enjoyed Peter's workshop.

Christopher Yip

Head, MBA Career & Alumni Development
HKUST Business School (MBA)

"The training session is simply captivating... offer applicable advises based on a psychological approach."


Very skilled at understanding what are client’s training needs and the training session is simply captivating. What’s more, he always keep in mind what behaviours and mindsets need to be changed for the audience and offer applicable advises based on a psychological approach.

Kenneth Lee

Supervisor (Innovation and Creativity)

The Hong Kong Federation of Youth Groups (HKFYG)

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